Your First Impressions

If you don't know the answer to a question, feel free to leave it blank.

1. Which type of puzzle or game did you get most recently?

Tantrix Game Pack (56 hexagonal tiles)
Magnetic Tantrix (56 magnetic tiles)
Tantrix Discovery (10 hexagonal tiles)
Tantrix Xtreme (10 hexagonal tiles)
Trax (64 square tiles)
Hive (22 chunky tiles)
Army of Frogs (40 Frog stones)
Other (please specify):

2. How long ago did you get that set?

Less than a week ago
1-4 weeks ago
1-3 months ago
3-12 months ago
more than 1 year ago

3. Were you completely satisfied with the quality of this set when you first got it?

Yes
No
If not, why not?

If you would like us to put things right, please call 0870 442 3621 or email us.

4. Apart from this set, do you own any other Tantrix, Trax, Hive or Army of Frogs sets? (Tick all that apply)

No, this is the only Tantrix, Trax, Hive or Army of Frogs set I own
Yes, Tantrix Discovery
Yes, Tantrix Xtreme
Yes, a Tantrix Game Pack
Yes, Magnetic Tantrix
Yes, Trax
Yes, Hive
Yes, Army of Frogs
Other (please specify):

5. Where did you first see Tantrix / Trax / Hive / Army of Frogs?

I saw it in a shop
A friend has a set
I got it as a gift
Other (please specify):

6. Did you buy it the first time you came across it?

Yes
No, but I put it on my Xmas / birthday wish list
No, I didn't buy it until later
No, I got it as a gift and hadn't seen it before.

If you selected one of the first three answers, what was the main thing that made you decide to buy or not to buy it the first time you saw it?

7. Where do you live?

In the UK (please specify the one or two letters in the first part of your postcode):
In Ireland
In another country (please specify):

8. Where did you get your most recent Tantrix / Trax / Hive / Army of Frogs set?

In the UK
In Ireland
In another country (please specify):

9. Would you be happy to fill in a different survey once you have had a chance to play for a few months? (Please supply your email address in the 'ABOUT YOU' section below if you answer with 'yes', so we can send you a reminder.)

Yes
No

10. Would you like to be kept informed about new products from our company and / or events? (Choose as many options as apply. You will not receive more than four emails per year from us even if you say 'yes' to all three options.)

Yes, please tell me about new products in the future.
Yes, please tell me about online events.
Yes, please tell me about offline events in the UK.
No thanks, I'd rather not be kept informed.

11. Do you have any other comments?

ABOUT YOU

If you wish to enter our monthly prize draw for the chance to win another one of our games, or you have answered yes to q9 or q10, please let us know the following details. They will only be used for the purposes of the prize draw (see terms & conditions) or to contact you in ways that you have specifically requested.

Your name:

Your email address:

Please check your email address carefully and if you have an email filter, please add feedback@tantrix.co.uk to your 'ok' list to make sure that we can contact you if you win a prize, or with any info that you have requested. Under no circumstances will your details be sold to third parties.

ABOUT THE SHOP WHERE YOU PURCHASED YOUR SET

The following questions all concern the shop where your set was bought. If you did not buy it yourself, please go to the bottom of the page and click the button to send us your answers now. Otherwise, please answer the next five questions first. Answers will be analysed in aggregate form only and, in particular, your personal details will not be divulged to the shop concerned.

12.If you can remember where you bought your set, please let us know:

Name of shop / catalogue / website

If it was a shop, please tell us the town

13. Were the shop staff friendly?

Yes, very
Yes, quite
I can't remember
No, not very
No, not at all

14. Did you get the chance to try a Tantrix puzzle, Trax, Hive or Army of Frogs game in the shop?

Yes, the staff offered to let me have a go before I asked
Yes, the staff showed me how when I asked
Yes, a demo set was left out with some written instructions
No, I didn't want / need to or didn't have the time to try it
No, there was no demo set to have a go with

15. Was Tantrix / Trax / Hive / Army of Frogs easy to find in the shop?

Yes, it was very prominently displayed
Yes, it was fairly easy to find
No, it took ages to find
No, I couldn't find it and had to ask the shop staff

16. How good were the shop staff at answering any questions you had?

They seemed to know everything about Tantrix / Trax / Hive / Army of Frogs
They were able to answer the questions I had
They seemed to know a lot but I later found out that something they had said was wrong
They weren't able to answer my question(s) about Tantrix / Trax / Hive / Army of Frogs

To help us to help them, if there was a question they were unable to answer, what was it?

Do you still need an answer?

Yes (please supply your email address in the 'ABOUT YOU' section above)
No, I found out the answer later

17. Please rate your overall experience buying Tantrix / Trax / Hive / Army of Frogs in the shop.

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